Company detailsCode: BahnCompany name: Deutsche BahnCompany country: GermanyNumber of employees: 300000Sector: H - Transporting and storageSector detail: H49 - Land transport and transport via pipelinesSub-sectors: H49.1.0 - Passenger rail transport, interurban Reshoring detailsReshoring announcement date: 15/04/2016Starting implementation date: April, 2016End of Implementation : June, 2016Reshored to: GermanyLocation of affected unit(s): FrankfurtLocation code: DE712Reshored business function: Customer servicesPartial or Total reshoring: TotalReshoring governance mode: In house (in own facilities)Reasons for reshoring: Automation of production processFirm's global reorganizationUntapped production capacityCase narrative: Deutsche Bahn is the main company that provides train transportation in Germany. The company opened 20 years ago an office in Paris to sell train tickets to its local customers. On 30th June 2016, the office closed due to a reorganisation of the customer services and operations were moved back to Frankfurt, Germany. The company declares that the backshoring is going to allow for better international distribution to consolidate relations with European partners, and to be more reactive in decision making. However, journalists that are commenting the fact link the move to the possibility to buy train tickets through the company internet platform. Phone services will continue to be provided by the company through German and English phone numbers. Finally, DB declares that it is going to try to keep all French workers through a re-allocation. Sources: Voyages d'affaires, 27/06/2016 Tour Hebdo, 15/04/2016 Sources link: http://www.tourhebdo.com/actualites/detail/93043/pour-ses-20-ans-a-paris... Offshoring detailsOffshoring date: 1996Offshoring location: FranceOffshored business function: Customer servicesOffshoring governance mode: In house (in own facilities)Offshoring entry mode: Wholly owned